Targeted Risk Analysis in PCI DSS: Understanding Requirement 12.3.2
- Dec 23, 2024
- 4 min read
In the context of PCI DSS (Payment Card Industry Data Security Standard), Requirement 12.3.2 addresses targeted risk analysis for requirements that an organisation meets through the Customized Approach. This analysis helps businesses document how their customized controls meet PCI DSS security objectives while addressing risks that may be specific to their environment.
This is particularly important for organisations using the Customized Approach instead of the standard Defined Approach for one or more PCI DSS requirements. In that situation, the organisation must be able to show that its alternative controls are properly documented, risk-assessed and approved.
Here’s a comprehensive look at what a targeted risk analysis involves and why it is essential for maintaining PCI DSS compliance.
What is Targeted Risk Analysis?
Targeted risk analysis is a structured process used to assess and document the risks associated with implementing customized controls for PCI DSS requirements. For Requirement 12.3.2, the analysis helps organisations demonstrate that their Customized Approach addresses the same PCI DSS security objective as the standard Defined Approach, with evidence that can be reviewed during assessment.

Core Elements of the Targeted Risk Analysis (Requirement 12.3.2)
For Requirement 12.3.2, the targeted risk analysis must include the following key components for each PCI DSS requirement met through the Customized Approach:
Documented Evidence Detailing the Customized Approach
Appendix D: Customized Approach in PCI DSS provides a framework for entities that meet a requirement using customized controls rather than the standard Defined Approach. For each requirement met this way, the entity must provide documented evidence, including at minimum a controls matrix and a risk analysis.
Controls Matrix: This matrix outlines the specific security controls the entity is using, ensuring that they meet the same security objectives as the standard PCI DSS requirements.
Risk Analysis: This document details the specific risks identified in the entity’s environment and how the customized controls address these risks. The analysis should focus on the potential threats to cardholder data and the effectiveness of the implemented controls.
Approval of Documented Evidence by Senior Management
Appendix D: Customized Approach in PCI DSS provides a framework for entities that meet a requirement using customized controls rather than the standard Defined Approach. For each requirement met this way, the entity must provide documented evidence, including at minimum a controls matrix and a risk analysis.
Senior management approval is critical for ensuring accountability and reinforcing the importance of security within the organization's broader governance structure.
Annual Risk Analysis Review
The targeted risk analysis must be revisited at least once every 12 months to ensure that it remains relevant and up-to-date with the evolving threat landscape. This ongoing assessment helps the organization adapt to new vulnerabilities and changes in the PCI DSS framework.
This annual review should assess the effectiveness of the current controls and identify any gaps that might have developed over time due to changes in business operations, technology, or external threat factors.
Why is Targeted Risk Analysis Important for PCI DSS Compliance?
Customized Security Solutions
Not all organisations implement PCI DSS controls in the same way, especially where cloud architecture, legacy systems, segmentation models or specialised technologies require a different control design. A targeted risk analysis helps show that these customized controls are still effective in mitigating risks to cardholder data.
Customized approaches help businesses optimize their security measures by focusing on their unique risks, rather than adhering to a one-size-fits-all approach.
Demonstrating Compliance with Flexibility
PCI DSS requires organisations to protect cardholder data, but the Customized Approach allows flexibility in how a requirement’s security objective is met. A targeted risk analysis documents how the customized controls satisfy the intent of the PCI DSS requirement, offering flexibility without weakening the evidence needed for assessment.
This flexibility is particularly valuable in industries where certain business needs or technological constraints require alternative methods to meet PCI DSS objectives.
Ensuring Continuous Improvement
By performing the targeted risk analysis annually, businesses ensure that their security posture is not static. Regular reviews provide opportunities to adapt to emerging threats and implement improvements, which is essential for maintaining a robust and compliant environment.

How to Implement a Targeted Risk Analysis for PCI DSS Compliance
Identify Custom Approach Requirements:
Determine which PCI DSS requirements your organisation meets using the Customized Approach. These could include alternative controls for encryption, access control, network segmentation or other areas where the organisation is not following the standard Defined Approach exactly.
Perform the Targeted Risk Analysis:
Assess the specific risks associated with the customized approach. Identify the assets being protected, relevant threats, vulnerabilities, likelihood, impact and the way customized controls reduce risk to cardholder data and business operations. This process should involve input from relevant stakeholders, including IT, security, compliance, legal and business teams.
Create a Controls Matrix:
Develop a controls matrix that outlines the customized controls in place, how they operate and how they meet the relevant PCI DSS security objective. The controls matrix should make it clear what is being tested, how effectiveness is demonstrated and how the customized control maps back to the requirement.
Document and Approve:
Ensure all documentation is thorough and complete, and obtain approval from senior management. This includes the risk analysis and controls matrix, which should be part of the organization’s official security documentation.
Review at Least Annually:
Review the targeted risk analysis at least once every 12 months. Evaluate whether the customized controls remain effective, whether the risk context has changed and whether the documentation still supports PCI DSS assessment evidence.
Conclusion
The targeted risk analysis required by PCI DSS Requirement 12.3.2 provides a structured way to document and assess customized controls used to protect cardholder data. By documenting risks, controls, evidence and senior management approval, organisations can support PCI DSS validation while addressing security needs that are specific to their environment. This ongoing, proactive approach helps businesses adapt to the evolving cyber threat landscape and maintain stronger evidence that customized controls continue to protect cardholder data effectively.
For more detailed guidance on PCI DSS requirements, consult the official PCI Security Standards Council resources.
For organisations preparing for PCI DSS assessment, documentation or targeted risk analysis, nabu provides PCI DSS compliance support to help clarify requirements and prepare evidence.
Contact nabu to discuss your PCI DSS compliance requirements.



